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It is recommended to perform service maintenance to the unit once every twenty-four (24) months* to remove and prevent any possible minerals deposition inside the unit for the best optimum performance, to prolong unit’s lifespan and to ensure unit’s general hygiene.
Service Maintenance Includes:
1. Examine internal solenoid valve, tubing, and fittings for any signs of abnormal wear and tear .
2. Test & verify solenoid valve and control components to ensure they are functioning properly.
3. Check for internal and external water leaks under operating pressure and rectify any seepage if detected.
4. Service the electrolytic chamber and platinised titanium electrode plates to ensure proper ionisation performance.
5. Check and recalibrate the processor together with the electrolytic chamber for accurate performance across all water levels.
6. Check and test water output using a scientific testing meter and approved testing reagents.
7. Perform general cleaning of the unit’s internal components to remove deposits and residue.
8. Clean the unit exterior to maintain hygiene and overall appearance.
9. Run the unit through normal operating cycles, monitor & confirm stable and consistent operation.
10. Upon returning unit, verify all on-site tubing, connectors and fittings are properly secured, free from twists or strain.
Maintenance service is only available on Monday to Friday, between 0900 hrs – 1300 hrs or 1400 hrs – 1800 hrs. Appointment will be scheduled at the earliest available slot.
NOTE:
*Descaling requirement is subjected to nature of water source and degree of mineral deposition.
^For any parts replacement, additional charges may apply.
*Note: Service Maintenance is not a repair service. Should your unit be faulty and require repairs, please WhatsApp our Water Installation Team at 8303 0034