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Customer Care Updates

At the cornerstone of novita’s core values is the importance we place in Continuous Relationships. Consequently, we believe in harnessing the relationship we have with our customers. This first step in establishing this relationship is to ensure that we are always there for the customers whenever we’re needed.

Water Units Installation Cost Revision
1-Way Delivery Service Fee Revision
NAP606 Operating Instructions Manual V3
A4S Filter Reset Button Light Indicator Colour Updates
NAP610i Operation Instruction Manual V1
Product Warranty Terms & Conditions Updates dated 12 February 2019
F-2 Battery Standby Duration Updates
Product Warranty Terms & Conditions Updates dated 28 Aug 2018
EM8 Operation Instruction Manual V1
Soaking of NP6610 IER filter – yellowish water
Usage Notice: NAS12000 Android App Updates
Online Enquiry Form
Technical Glitch with Phone System
ND838 Operating Instructions Manual V1
NAP610 Washable Mesh Filter