Exchange & Return FAQ

1. What happens if the items received are faulty or different from my order?
2. Can I return an order if I changed my mind?
3. Can I return a product that was bought on promotion?
4. How will I be refunded and how long will it take?
5. I have purchased a unit and used it for a few days. Can I return if for an exchange or refund?
6. What is the return policy for products that have been shipped internationally?