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Delivery FAQ

Local Delivery

Enjoy the convenience of doorstep delivery by our appointed home delivery service provider within 2-3 working days at just S$12. We offer a complimentary delivery service for purchases of novita products S$300 & above and for Vitabrid products S$150 & above.

*Note: For water installation, filter replacement service, service maintenance and novita M series™ massage chair deliveries, appointment will be scheduled based on the earliest available slot.

International Delivery via Fedex

For international delivery, all orders will be delivered by Fedex. You will be subjected to the international mail rates stated by Fedex as well as import taxes, custom duties and other fees related to international delivery. Delivery should be acknowledged by you or your authorized recipient during the delivery on the invoice presented by the delivery personnel.