Schedule your self-booking filter replacement service in just 3 simple steps:
1. Upon order confirmation, a username and 1-time password will be sent to you via email/SMS within 3 to 5 working day.
2. Log on to http://app.novita.com.sg/customer to proceed with your self-booking of the standard filter replacement service schedule.
3. A confirmation email will be sent to you upon successful standard installation booking.
►The expected filter replacement schedule may possibly be about 14 days or later in anticipation of expected peak period.
►The normal standard filter replacement will take place during normal operating hours: Monday to Friday Time: 1000 hrs – 1300 hrs/ 1400 hrs – 1800 hrs.
►Additional charges of S$30 apply for filter replacement during non-standard operating hours.
Timing is as below; subjected to schedule availability.
♦ Saturdays: 1000 hrs – 1400 hrs or 1400 hrs – 1800 hrs
►There is no filter replacement service provided on Public Holidays.